Frequently Asked Questions (FAQ)


What is therapy or counseling like?

Every therapy session is unique and caters to each individual and their specific goals. It is common to schedule a series of weekly sessions, where each session lasts around fifty minutes. Therapy can be short-term, focusing on a specific issue, or longer-term, addressing more complex issues or ongoing personal growth. There may be times when you are asked to take certain actions outside of the therapy sessions, such as reading a relevant book or keeping records to track certain behaviors. It is important to process what has been discussed and integrate it into your life between sessions. For therapy to be most effective you must be an active participant, both during and between the sessions.

How much do your services cost?

Our services vary depending on the service provided and the clinician offering them. Email or call us for a direct (and free) quote on any service! Use the form here to contact us.

Do you take insurance?

It depends on the clinician you work with as to whether they take insurance and which insurance they can take.

Camille Scent does take insurance. Contact her for more information.

Susannah is "private pay" only, by card, cash, or check.

If you opt to do "private pay," certain tax laws have created new programs that may help you pay for your therapy, even if you pay out of pocket. These include Medical Savings Accounts and Pre-Tax Flexible Spending Medical Accounts. You can also deduct the cost of therapy from your taxes if you itemize. It is a medical expense. Ask your Accountant or Compensation and Benefits Administrator if you qualify for either program.

Coaching services, support groups, and workshops are not covered by insurance companies.

Is counseling or therapy worth it?

A number of benefits are available from participating in psychotherapy.

Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks.

Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution.

The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Here are common outcomes of therapy:

  • Developing skills for improving your relationships
  • Finding resolution to the issues or concerns that led you to seek therapy
  • Learning new ways to relieve or cope with stress and anxiety
  • Managing and working through anger, grief, depression, and other emotional pressures
  • Improving communications and listening skills
  • Changing old behavior patterns and developing new ones
  • Feeling better about yourself and more at peace
  • Learning new behaviors and/or responses which may help you achieve your goals
  • Understanding your own thoughts, feelings & responses better
  • Understanding your loved ones better
  • Feeling more connected with people in your life
  • Having a safe and friendly listener; someone who is non-judgmental & supportive

How does counseling work?

Counseling provides a safe environment to share all your feelings. You will do most of the talking, and the counselor will ask questions to help you express your thoughts and feelings. The goal is that, as you identify your feelings and explore why you may feel the way you do, you and the counselor will gain clarity on your particular situation. The counselor will also teach you specific techniques and/or assign specific activities to help you overcome your presenting issue. Each counseling session is focused on you and what your needs are, so it is your responsibility to tell the counselor if there is something specific you do or do not want to work on in that session.

How long will it take for me to feel better?

In therapy, there are times when people feel worse before they feel better. This is often because people are talking about things they don’t usually talk about and this can feel uncomfortable at times. Other people feel better immediately because talking in itself causes relief to their difficult feelings. It is important for you to be open with your therapist about how you are feeling so they can help you work through these feelings, especially if you are uncomfortable.

Is what I say confidential?

Yes.  All client-therapist conversations are private and confidential.  It is also confidential information that a person is meeting with a counselor. No information is disclosed without prior written permission from the client.

Only in rare exceptions, when the safety of someone is at risk, can disclosure of confidential client-therapist information take place and is required by law. Exceptions include:

  • Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.
  • If a client intends to harm himself or herself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

How can I get the answer to a question that wasn't list here?

If you have any questions or would like to set up an appointment, you can contact any of our clinicians on our Contact Us page.